1. Overview
At TealGadgets.com, we stand behind the quality of our products. Since we maintain our own inventory in the USA, we offer a streamlined return process to ensure our global customers are satisfied with every purchase.

2. Return Window
You have 14 days from the date you receive your item to request a return. To be eligible, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.

3. How to Start a Return
To initiate a return, please contact us through our Contact Page or email us at contact@tealgadgets.com.

·        Return Location: All returns are processed at our dedicated fulfillment center in the United States.

·        Items sent back to us without first requesting a return will not be accepted.

4. Damaged or Incorrect Items
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so that we can evaluate the issue and make it right with a replacement or full refund.

5. Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods, custom products, or personal care goods. Please get in touch if you have questions or concerns about your specific item.

6. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

7. Refunds

·        Inspection: Once we receive and inspect your return at our USA warehouse, we will notify you if the refund was approved.

·        Processing: If approved, you’ll be automatically refunded on your original payment method within 7-10 business days.

·        Currency & Rates: Refunds are issued in the original currency of purchase. Please note that due to our fixed exchange rate policy and potential bank fees, the final amount appearing on your statement may vary slightly from the original charge due to currency fluctuations at the time of the refund.

8. Chargebacks
We encourage customers to contact our support team directly to resolve any issues. We aim to settle all disputes fairly and quickly through our official refund process to avoid unnecessary bank mediation.